All new MG Motor vehicles come with a comprehensive manufacturer warranty as standard. Our vehicles are designed to the highest standards and then rigorously tested to ensure that nothing should go wrong. In the unlikely event that something does go wrong with your MG, you have complete peace of mind with your warranty guarantee.
See below for a breakdown of what's covered.
For MG Motor Manufacturer's Warranty for the MG Aurora Charge Hub, please visit the MG Motor Home Charger Installation Services Terms & Conditions.
IMPORTANT NOTICE – YOUR RIGHTS UNDER THE AUSTRALIAN CONSUMER LAW
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The rights described in this Warranty are in addition to the rights and remedies you have as a consumer under the Australian Consumer Law. This Warranty does not purport to limit liability or alter your rights as a consumer that cannot be excluded under applicable Commonwealth, State and Territory legislation, including the Australian Consumer Law.
MG Motor warrants that any new MG Motor vehicle supplied by MG Motor or an MG Motor dealer will be free from manufacturing defects during normal use for the following periods.
Vehicle type (all model years) | Warranty | |
---|---|---|
Manufacturing defects or malfunctions during normal use | ||
Non-commercial use | Commercial use1 | |
Internal Combustion Engine (ICE) Vehicles2 | 7 years / Unlimited kms | 7 years / 160,000 kms |
Electric Vehicle (EV) & Hybrid Vehicles | 7 years / Unlimited kms + 7 years / Unlimited kms for EV battery | 7 years / 160,000 kms + 7 years / 160,000 kms for EV battery |
Vehicle type (all model years) | Warranty | |
---|---|---|
Anti-perforation | Paint | |
Non-commercial use & Commercial use1 | Non-commercial use & Commercial use1 | |
Internal Combustion Engine (ICE) Vehicles2 | 7 years / Unlimited kms | 7 years / Unlimited kms |
Electric Vehicle (EV) & Hybrid Vehicles | 7 years / Unlimited kms | 7 years / Unlimited kms |
Anti-perforation and paint warranties
The anti-perforation and paint warranties exclude 'surface corrosion' or 'blistering, scab, and fading', respectively, 'that may result from insufficient or improper maintenance or care, or the result of impact by foreign objects'. These exclusions may be strengthened by referring to environmental conditions (including pollution) and any other factors outside of MG Motor's control, as set out below:
Anti-perforation is identified as rust through corrosion of the painted metal body panels from the inside or underside of the panels occurring as a result of faulty workmanship or faulty materials used during the original manufacturing process of the vehicle. This excludes surface corrosion or other damage that may result from insufficient or improper maintenance, storage, or care, environmental conditions (including pollution), or the result of impact by foreign objects, or any other factors outside MG Motor's control.
Paint is identified as defects in the original paintwork application and durability. This excludes scaling, blistering, scab, and fading, or other damage that may result from insufficient or improper maintenance, storage, or care, environmental conditions (including pollution), or the result of impact by foreign objects, or any other factors outside MG Motor's control.
In addition to strengthening the MG Warranty, the above amendments harmonise this section of the MG Warranty with the 'Warranty Exclusions' section, which relevantly includes the following exclusions:
…any fault as a result of environmental conditions (including but not limited to, acid rain, industrial fall-out, salt, sand, stones, tree sap, bird or animal droppings, windstorm, hail, flood, lightning, or other events outside of MG Motor's reasonable control)
Definition of commercial use
We recommend the definition of 'commercial use' expressly refer to rideshare services such as Uber, in addition to taxi services:
Commercial use means that the vehicle has at any time been used or is currently used for a commercial purpose, and such uses include without limitation: taxi, or hire, or rideshare vehicle, rental vehicle, courier vehicle, driving school vehicle, security vehicle, tour or bus operator and emergency services vehicle. 7-year / unlimited mileage vehicle warranty does not apply to fleet customers. Fleet customer warranty covers 7 years or 160,000 km, whichever occurs first.
The Warranty period indicates that a vehicle warranty is valid until expiry of the stated period. The Warranty period commences on the date of delivery to its first owner, as recorded in the Service & Warranty Booklet (and irrespective of change of ownership) and ends on:
whichever occurs first.
These limited warranties refer to 'manufacturing defects in material and workmanship' or 'manufacturing defects'. We recommend that the language of each of the limited warranties be harmonised to 'manufacturing defects'.
Vehicle battery (non-EV) 24 months / unlimited kilometres |
Covering manufacturing defects in material and workmanship for the original vehicle 12-volt battery installed at the factory. |
Roof decals and accessory decal kits 24 months / unlimited kilometres |
Covering manufacturing defects in material and workmanship for the roof decals installed through the approved MG Motor decal supplier network. |
MG motor genuine parts 12 months / unlimited kilometres |
Covering manufacturing defects in MG Motor genuine parts (being those that appear in the MG Motor retail price list). Only MG Motor genuine parts will be used for repairs under this Warranty. |
Lamp and light bulbs 3 months / 5,000 kilometres |
Covering manufacturing defects in lamp and light bulb fixtures on the interior and exterior of the vehicle excluding Xenon globes. |
Remote hand set battery 12 months / unlimited kilometres |
Covering manufacturing defects in remote hand set battery. |
Wheel alignment and wheel balance 6 months / 10,000 kilometres |
Covering manufacturing defects affecting wheel alignment and wheel balance. |
To ensure the validity of this Warranty, the owner must:
To make a claim under this Warranty, you must:
In the event that your vehicle requires emergency repair work and you are unable to deliver your vehicle to an authorised Dealer or repairer retailer please contact MG Road Side Assistance on 1800 64 2277 (1800 MG CARS).
Once a claim has been submitted, MG Motor will endeavour to assess your claim as soon as reasonably practicable.
You will bear the expense of submitting a Warranty claim.
MG Motor will bear the expense of labour, freight and administrative costs if MG Motor assesses that a valid claim has been made under this Warranty.
You will bear the expense of service charges should you authorise any exploratory dismantling and an authorised MG Motor repairer subsequently establishes that a fault is not the result of a manufacturing defect and outside the scope of this Warranty.
If MG Motor determines that a vehicle or component has a manufacturing defect or malfunction within the terms of this Warranty, MG Motor will, at its own election, either replace the vehicle or component with the same or comparable vehicle or component, or repair it, or, if it relates to the MG Charge Hub, replace or repair the MG Charge Hub. The replacement of a vehicle or component under this Warranty does not alter or renew the length of the Warranty in relation to that replacement vehicle or component. Instead, the existing Warranty will apply to any such replacement vehicle or component.
This Warranty is given by SAIC Motor Australia Pty Ltd.
For roadside assist call 1800 64 2277 (1800 MG CARS) or email
mgcustomercare@smil.com for your questions or concerns.
SAIC Motor Australia Pty. Ltd.
Level 19
100 Arthur Street
North Sydney NSW 2060